Support – FAQ
Q: Where should I enter the registration information I
received?
A: If Four Winds is not yet running, start it by tapping the
Windows Start button, Programs, Games and Four Winds
Mah Jong. After Four Winds is started, choose Register on the
? menu (tap the upward triangle on the right of the ? menu
to open the pop-up menu).
If you have not installed Four Winds on your system yet, please download
the setup packet first and install the game.
Q: My
registration number is not working.
A: Note that both fields in
the Registration dialog box are case sensitive. Please enter the
registration information exactly as it appears in the registration leaflet
(or message you received after having registered your version).
Q: The setup program tells me that I can
only install with administrator privileges but when I do so, I get an
error message from Microsoft ActiveSync (CEAPPMGR.EXE) that says: "The
application failed to initialize properly. Click on OK to terminate the
application."
A: You probably have logged on with user or power user privileges
and have run the setup program by using temporarily another account with
administrator privileges (via the Run As... feature of Windows XP
or 2000). Instead of doing so, please dlog off and log on again with an account with administrator
privileges, connect the Pocket PC as a "Guest" and re-run the setup program.
Q: The game does not allow me to customize the rules even if I
have registered the program.
A: Please quit the ongoing game, if applicable, then choose Preferences
on the File menu and choose "Customized" from the Rules
list.
Q: Why should I register the
program?
A: To be able to play complete games and save your games. And first of all, because it is the right
thing to do, rewards us for doing a good job and encourages us to continue
the development!
Q: The game is too fast (the discards disappear too soon).
A: You can specify the discard delay (the time a discarded tile
stays visible in the discard slot) on the General tab of
the Preferences dialog box.
If you set the value to 0, the discard timer is disabled, in which case
the program waits for your response each time a tile is discarded (tap the
discarded tile to claim it, or tap the game board to indicate that you do
not want it).
Note too that you can use the navigation button instead of the stylus:
to claim a tile, press the action button (middle button).
You can also tap the Pause button (coffee cup icon) on the toolbar
to pause the game.
Q: The game is too slow (I do not want to wait for 5 seconds
each time a computer player discards a tile).
A: Note too that you can accelerate the game by tapping anywhere
on the game board or by pressing the up navigation button. This signals
that you do not want to claim the tile and releases the discarded tile
immediately from the discard slot.
You can also decrease the discard delay (the time a discarded tile
stays visible in the discard slot) on the General tab of
the Preferences dialog box.
Q: Why is there a few second’s pause after I have discarded a
tile and before the tile disappears from the discard slot?
A: By default Four Winds allows you undo your last discard. Undoing
is performed by clicking the discarded tile while it is visible in the
discard slot. You can accelerate the game by clicking on the game board
– that releases the tile immediately. On the other hand, if you do not
wish to use the undo feature, you can turn it off by clearing the Allow
undo box
on the General tab of the Preferences dialog box.
Q: I find constant game messages in a message box disturbing.
A: Choose Show Messages on the Options menu to clear
the check mark beside the command. Now most of the game messages are
suppressed.
Q: I keep on getting identical hands
between deals.
A: Please check that your system clock works and is set to
the correct date (if the clock is stopped or set to a distant future date
– e.g. to year 2083 – the program's random number generator does not
work correctly, resulting in identical hands). |
